Learning from Desire Paths

Learning from Desire Paths

Whether designing walkways or IT systems, carefully thought-out design will generally be trumped by users. Humans follow the path of least resistance, literally making their own footpaths. Architects designing campuses in US universities have learned to wait for...
Steel & Fluid Case Study

Steel & Fluid Case Study

Manufacturing large steel mechanical products is a complex business. Especially when the products: Are custom-built. Pass through several production stages. Required to be delivered on a specified date. SC Steel & Fluid Co SRL (SFCo) was acquired in 2017. And the...
Ergonomics – 5 Lessons Learned

Ergonomics – 5 Lessons Learned

5 things I learnt when improving LiveDataset ergonomics. A client explained that their workers’ council needed improved usability for LiveDataset to pass their stringent accessibility and ergonomic requirements. This gave us a much-needed nudge to improve...
When Can We Destroy Documents?

When Can We Destroy Documents?

How long should a certain type of information be retained before it can, or must, be destroyed? When all information was printed, not so long ago, this was an easier question to answer. The cost of storage would be plain to see as cabinets would multiply around...