Krescendo staff actively monitor the infrastructure and are commited to responding to critical issues 24/7.
Access to a responsive team of technical specialists during London office hours.
Hardware and Hosting
Actively managed hardware and hosting infrasture including
- Disaster Recovery (full replication on separate datacenter)
- User acceptance testing (UAT)
ISO-127001 certified environment
Annually re-certified Information Security Management (ISMS) compliant to stringent ISO27001 standards including
- CLASP secure development practices
- Change, Incident, Problem Management
- Six-monthly formal ISMS reviews
- Third-party oversight
- Risk management and contingency planning
Unless otherwise agreed, all services may be terminated with one month’s notice.
Optional Dedicated Environment
The option to implement and support a dedicated LiveDataset environment for your organization.
This will require a master services agreement, and can include
- Dedicated application and database environments.
- Dedicated account manager for regular communications, management, and prioritization of product enhancements.
If you are interested in a dedicated environment, please contact us to discuss your specific requirements and available options.