24/7 Uptime

Krescendo staff actively monitor the infrastructure and are committed to responding to critical issues 24/7.

Support Team

Access to a responsive team of technical specialists during London office hours.

Hardware and Hosting

Actively managed hardware and hosting infrastructure including

  • Production
  • Disaster Recovery (full replication on separate datacenter)
  • User acceptance testing (UAT)
  • Development

LiveDataset

LiveDataset is a online software that is simple to use and keeps information organised. It is a quick and easy way to to build online applications. Krescendo has been behind LiveDataset since 2001 but before 2014, it was known as ExtraSheet. With the help of LiveDataset, Krescendo has been developing software for large organisations. The features of LiveDataset is:

  • renovate spreadsheets into business applications with zero coding
  • Configurable online view / edit access for many user types
  • API access for developer teams
  • Centralised management, distributed effort
  • Real-time collaboration
  • Manual, bulk and automated feed-based data inputs

Cloud Service

Global data management and analysis solutions built to client specification is offered by Krescendo which is developed rapidly and delivered as a service. Krescendo works with large organisation, therefore they make it easy to perform governance, budgeting, and re- forecasting of people, projects, programs, assets or enable service management.

Externally certified environment

ISO27001

Annually re-certified Information Security Management (ISMS) compliant to stringent ISO27001 standards including

  • CLASP secure development practices
  • Change, Incident, Problem Management
  • Six-monthly formal ISMS reviews
  • Third-party oversight
  • Risk management and contingency planning

Cyber Essentials

Cyber Essentials is a scheme which is Government backed and industry supported. It helps organisations protect themselves against the increased threat of cyber attacks and justifies a clear statement of the basic controls businesses should have in order to protect themselves.

G-Cloud

Krescendo has been awarded a place in G-Cloud 10. G-Cloud 10 is the UK governments procurement framework for cloud based services. Those that are responsible for digital projects in the public sector, G-Cloud is responsible to help them through the complex process of sourcing and purchasing technology quickly and easily.

The Crown Commercial Service (CCS) is an executive agency, sponsored by the cabinet office. Policy, advice and direct buying is brought together by CCS. CCS provides services mainly to the public sector and helps to save money for the tax payer.

One-Month Notice

Unless otherwise agreed, all services may be terminated with one month’s notice.

Optional Dedicated Environment

The option to implement and support a dedicated LiveDataset environment for your organization.

This will require a master services agreement, and can include

  • Dedicated application and database environments.
  • Dedicated account manager for regular communications, management, and prioritization of product enhancements.

If you are interested in a dedicated environment, please contact us to discuss your specific requirements and available options.